Yes, that's a five-star rating in all categories, and no, I was not paid for this review. Though this was my first time buying a home, I cannot imagine how it could have gone better. Here's a summary:
- Stephanie met with me to gauge my knowledge about the home buying process (zero, in my case), explain the whole thing, talk about what I was looking for, and offered guidance about factors and ideas I had not considered.
- She communicated with me almost entirely over email rather the phone, which was what I asked for, and always responded quickly and thoroughly.
- She used the MLS internet portal to identify homes which met my criteria, and we used this tool to collaborate online to select ones I was interested in seeing, and record comments and notes about each one. Very cool, very organized, very easy.
- We went on several epic tours of homes. We traveled from home to home over the course of entire afternoons, and she helped me evaluate each one. Even though she's based out of North Bend, most of the homes we saw were not anywhere near there. She did not push me toward a specific city at all.
- When I chose a home, she guided me through each step: making an offer, getting an inspection, reviewing the title and other documentation, and of course signing and closing. Almost all of this was done over email, like I wanted.
- Unlike Stephanie, my mortgage broker was not all that easy to work with, but she stepped in several times to help this communication go smoother and to correct errors they made.
In the end I have a great new home. Highly recommend Stephanie and Phillip Frost
Stephanie Frost and her team are the real estate professionals to call if you want the best price from your home sale and or the best negotiator for your next home purchase. Clearly communicated the go to market strategy, offered ideas prior to listing that would maximize our property's assets, scheduling numerous private showings once listed as well as public open houses. Negotiating the sales with Stephanie's team was a breeze. Inside team-members forwarded a time table with (approximate) important dates of details that were upcoming and were available all hours to address questions or concerns. This is the Team to Call for your Real Estate Needs
I couldn't have asked for a better realtor! Stephanie was very knowledgeable, honest and available. When we sold our home and bought a new one, I was so impressed and thankful for her expertise and hard work. She really did make what could have been a stressful situation, a smooth transition.
The Frost Home team were very patient and understanding with helping my brother and I find a home. Had several requirements that were needed to be checked off and as soon as a viable home was on the market, we knew about it. They were very knowledgeable about what offers to put down on our target property, giving us the advantages and disadvantages of various situations - our first bid ended up being accepted (there was a bit of a slight change in the initial offer) and the place was ours!
The Frost team helped me buy and sell a house at the same time. Stephanie helped me with: staging details, managed a ton of logistics and spent many hours on the phone helping direct the many people involved to the information they needed. Having ALL transactions online enabled me to continue with daily home and work schedules and not have to cancel a vacation I was looking forward to for some time! ...WOW class A+ service - high competence, great representation and a few laughs along the way!
I would highly recommend Stephanie if you are interested in selling your home. She was incredible! Johnny on the spot! Pleasant personality! Easy to work with! She won't let anything fall thru the cracks.
The Frost team was very responsive which is important to me. Everything went smoothly, and I knew every step of the way what was going on and what to expect. I would recommend them to anyone.
Stephanie helped me sell my home in 2008 as a short sale. I was under extensive financial duress due to caring for an elderly mother who had a stroke a few months prior and needed to move in with me, and also going through a divorce. I was unable to keep my home due to the large mortgage payment, and unfortunately had fallen behind in my payments. I had been pre-foreclosed upon by my lender when I reached out to Stephanie for help.
She was very honest, professional, and reassured me that she would help me try and short-sell my home before it went into foreclosure. She delivered 1000%! Not only did she go downtown to the city hall to object/appeal for the foreclosure process to be stopped, not once but twice, she successfully found me a buyer, and negotiated my short-sale on my behalf with my 2 lenders (primary and secondary mortgages) that met everyone's needs.
What was an extremely stressful situation was handled beautifully by Stephanie and her team and allowed me to move my focus on my financial stress, and focus on caring for my mother, and moving into the next chapter of my life. I am forever grateful and indebted to Stephanie for her expertise and assistance!
Stephanie helped us purchase a Short Sale home in the competitive Ravenna Seattle 2 years ago. Stephanie and her team were experts throughout the whole process and let me know exactly what to expect in all stages of the purchase. I never felt pressured to purchase and always know I am getting her honest opinion. I am currently working with Stephanie and her team to try find a second home.
Stephanie and her Team listed and sold our personal residence in Issaquah during a period when houses were not flying off the shelf. Through the entire process she conducted business in a very professional manner. I would highly recommend the Frost Team!
Stephanie and her team took on two homes of mine at the same time and sold them both. It was a horrible situation for me that they made much better. They made everything very easy and I never once had to meet with them in person, which is a huge huge plus for me. I'd recommend and use her for sure in the future.
Awesome follow through, creative problem solving and excellent communication! Easy interactions for a complex process :) Appreciated her knowledge, skills and abilities when buying a house with my husband for the first time!
I have now purchased 2 homes with the help of Stephanie and team and would absolutely use them again!
Stephanie is very attentive to details, I always felt we were on top of every aspect of the purchase process. She was very honest about issues with the houses we looked at and I never felt pushed into making an offer we weren't comfortable with.
After inspections, we needed to get some contractors in to get some quotes for work to be done. I was unable to make it to the house for these appointments, so Stephanie went out of her way to meet with the contractors and got the appropriate information to us. Through the entire process, their team has been very accessible and great to work with!
I just moved into my new place and couldn't be more satisfied with Stephanie as my agent. We first started working together years ago and I really put her through the wringer…before eventually getting cold feet and moving away from the Seattle market. When I moved back and started looking at the market in earnest, Stephanie was right there, ready to pick up where we'd left off before.
Having had a negative experience with another agent in a different state--concerned only with pushing the sale through in order to collect a commission--it was a real pleasure to work with Stephanie: she always acted as a true advocate for me--the buyer--always looking out for my best interests and not simply trying to get any old deal done just so she could get paid. That was such a relief!
One more thing. If you're going to tour properties, you might as well do it with someone that's fun to be with. Stephanie is all kinds of fun and someone I'll keep as a friend even after all of the paperwork has long been forgotten.
I can't imagine using anyone else the next time I buy or sell. Stephanie is my agent for life!
Stephanie and her team were amazing. During the entire process we were constantly in communication with her and/or her team, there was never a delay in information. She was friendly, helpful and knowledgeable. Highly recommend the Frost Team!!!
The Frost Home Team is extremely knowledgeable in the area and with negotiations. My family bought an incredible house with an amazing deal! Could not be any happier!!! Highly recommend!!!
Stephanie was always available for questions or concerns throughout the entire process. She was always a step ahead preparing us for what to expect during our purchase.
Stephanie is one of the most knowledgeable and motivated real estate agents I've come across, as well as extremely timely with responses and requests. These are all qualities that make an exceptional real estate agent. This day and age it's quite challenging to find buildable vacant land. Throughout the hunting process, Stephanie continued to find viable options, going the extra mile to look outside the box for possible buildable lots. Once we found the perfect property….the process was seamless!
I would highly recommend Stephanie Frost!!!!
We purchased our first house from Stephanie and her team and the whole experience (though stressful because it was our first time) was as smooth, informative and quick as one could hope for. Her team did a terrific job from the beginning to end: finding homes within our budget, negotiating terms to make both parties happy, explaining the processes in detail - and of course the most important - closing quickly! Whether you are a first time home buyer, an old hand at house shopping or selling I recommend Stephanie Frost!
WOWEEE!!! Stephanie and Phillip Frost are amazing - First Class Service all the way!!!
They have a great marketing strategy for selling your home from pre-inspection, staging, to answering all questions -
Its been many years since we had to go thru this process and its changed - Frost Homes holds your hand through the process and anticipates all your questions and gets you information and status before you ask for it!!!
If you want a first class experience I recommend their services!!!
We found Stephanie Frost, and her team to be incredibly friendly and easy to work with. Stephanie really goes above and beyond as an agent. My husband locked himself out of the house, and she came and opened it on her time off. She was knowledgeable of the market in our area, and made the whole experience of selling incredibly easy. With her expertise and suggestions, we were able to sell our house quickly and for above asking price. We would wholeheartedly recommend Stephanie and her team to anyone in the real estate market.
Stephanie assisted us with the purchase of our first townhome and then a few years later, helped us sell that townhome and buy our next house. She was detail oriented and knowledgeable throughout the entire process.
Stephanie was wonderful in helping us find our first home! She took great care and time to make sure our home buying process went smoothly. She is very knowledgeable and experienced in the real estate business. We highly recommend Stephanie and the Frost Home Team in your buying and selling home needs!
The Frost's were exceptional to work with - they know short sales inside and out and were extremely great at guiding us through a difficult and confusing process.
Stephanie and Phillip were amazing. They kept us informed and up to date every step of the way. They are wonderful people and we are extremely happy.
Stephanie was amazing with the sale of our family's home! She was straightforward,knowledgeable and easy to work with in a difficult situation! I would recommend her to anyone.
Stephanie helped us buy a house as well as sell our Condo, so that we could be closer to family. This was all done very quickly and as stress free as the process can be. Stephanie and the Frost Team went the extra mile to make sure we sold and purchased at the prices we needed to make our move happen.
Working with the Frost Home Team made buying and finding our property exciting and enjoyable. Their communication was excellent so that we knew what was happening throughout the process. I highly recommend Stephanie and Phil Frost and Frost Home Team.
We were nearing retirement and were looking for the perfect property to better suit our needs and hobbies. Our needs weren't that unusual, but we just couldn't find the house that really "spoke" to us. Stephanie hung in there with us for over a year (and over various iterations of our wants) until we did find the house for us. Stephanie was always professional and flexible in meeting our schedules. She does her research and was very knowledgeable about the properties. She was timely with responses to our questions and concerns and, ultimately, did a masterful job in negotiating a good deal for us.
We highly recommend Phil and Stephanie Frost. With all their knowledge and persistence they made the sale of our rental property as quick and easy as it could ever be. Great communication and super easy to work with. Can't say enough good about them.
Stephanie has been my agent for the better part of a decade facilitating the purchase of 2 homes and sale of one. She's always been professional, punctual, detail orientated, and focused on getting us what we want. She also is persistent and very patient. She comes backed with a team of professionals that assist and put her in a great position to seize real estate opportunities in a very competitive market.
Working with Stephanie and Phil was a highlight during a very stressful time for our family. They were able to quickly assess the market, determine an accurate selling point, and generate interest in our house, at a time when others were unable to help us close this chapter of our lives. My wife and I were amazed at their ability to know the market, generate leads, and get people into our home. From the point we signed with them, they were there every step of the way, helping us do what was needed to get potential buyers into our home, and get the deal closed quickly.
The Frost team stepped up whenu needed to sell my house from out of state. They took very complicated work and made me feel at ease and kept me abreast of the situation the whole time. They completed everything in a timely manner and never left a doubt as to the outcome. I was lucky to find the Frost team.
Stephanie is a go getter! She was very prompt in returning all of my phone calls and e-mails. I was surprised of her market knowledge of the surrounding areas and her negotiating skills which helped us purchase our home for less than asking price and get into our home sooner. The Frost team was an absolute delight to work with and we will definitely look to them in the future.
Stephanie and Phil Frost are excellent at what they do. We had them list our home and they had it sold within no time at all! They are very professional and know the Eastside/Snoqualmie area well.
I would HIGHLY recommend them to sell your home!
Stephanie and Phil Frost are a unique team who combine expertise and and local insight with personal service to make selling a home much easier and more satisfactory. They did a great job for me.